by Samantha Thomas | May 30, 2023 | ECI, News, Yeah It Matters
Our commitment to delivering successful customer outcomes includes not just our external customers but also our internal customers. When we share talent and resources between our teams, we increase our efficiency, disseminate knowledge, and reduce costs. Internal...
by Stephanie Milburn | Jul 27, 2021 | News, Yeah It Matters
When we truly care about our customers and know that the work we do for them matters, it shows. Our customers consider us an extension of their team when we are fully invested. Our PHS team recently had this experience with a customer in Colorado. On PHS projects, it...
by Stephanie Milburn | Aug 10, 2020 | News, Think Customer, Yeah It Matters
When we truly commit to helping our customers succeed, we often need to step beyond our usual scope of work. Our teams are willing to help our customers in any way necessary because we understand that how we help them is not always as important as the fact that we are...
by Stephanie Milburn | Feb 3, 2020 | News, Training, Yeah It Matters
Congratulations to Kevin Price who recently became “Dell Tech Support Logistics and Self-Dispatch Technician Certified”! This is a Dell EMC support role that enables Kevin (as a third-party individual) the ability to submit and manage service and parts dispatch...
by Stephanie Milburn | Jul 10, 2018 | Yeah It Matters
The high quality solutions we provide for our customers are, unfortunately, not implemented in a vacuum. We must work with customer schedules, delays beyond our control and other obstacles. In these situations, our ability to be adaptive, accommodating and customer...
